Privacy policy

Last updated: February 17, 2026

HERPERGAMY (“we,” “us,” or “our”) operates this website and online store to provide customers with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

1. Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

2. Order & Transaction Information

  • Products purchased

  • Order details

  • Payment confirmation

  • Returns, exchanges, or cancellations

3. Payment Information

Payments are processed securely by Shopify and our payment processors. We do not store full payment card details on our servers.

4. Account Information (if applicable)

  • Username

  • Password

  • Preferences

5. Communications

  • Messages sent to customer support

  • Email correspondence

6. Device & Usage Information

Collected automatically through cookies and similar technologies:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Interaction data

HOW WE COLLECT INFORMATION

We collect personal information:

  • Directly from you (when placing an order, signing up, contacting us)

  • Automatically through cookies and analytics tools

  • From Shopify and integrated third-party service providers

  • From payment processors and fulfillment partners

HOW WE USE YOUR INFORMATION

We use your personal information to:

1. Process Orders

  • Fulfill purchases

  • Arrange shipping

  • Handle returns or exchanges

  • Provide order updates

2. Provide Customer Support

  • Respond to inquiries

  • Resolve issues

3. Improve the Website

  • Analyze usage trends

  • Improve shopping experience

  • Optimize product offerings

4. Marketing & Communications

  • Send promotional emails (if you opt in)

  • Provide updates about products or offers

You may unsubscribe from marketing emails at any time using the link in our emails.

5. Security & Fraud Prevention

  • Detect fraud

  • Secure transactions

  • Protect the integrity of our Services

6. Legal Compliance

  • Comply with applicable laws

  • Respond to lawful requests

PRINT-ON-DEMAND FULFILLMENT

We use a print-on-demand partner (Printify) to fulfill orders. When you place an order, your name, shipping address, and order details are shared with our fulfillment partner to produce and ship your items.

Printify processes this information solely for order production and shipping purposes.

HOW WE SHARE INFORMATION

We may share your personal information with:

  • Shopify (our ecommerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers

  • Printify (print-on-demand fulfillment partner)

  • Analytics providers

  • Email marketing providers (if applicable)

These third parties only receive information necessary to perform their services.

We may also disclose information:

  • To comply with legal obligations

  • To enforce our policies

  • In connection with a business transfer (e.g., merger or sale)

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core site functionality

  • Remember cart and preferences

  • Analyze traffic

  • Support marketing efforts

You may disable cookies in your browser settings, though some features may not function properly.

Depending on your location, you may have the right to opt out of targeted advertising.

INTERNATIONAL DATA TRANSFERS

Because Shopify and some service providers operate globally, your personal information may be processed outside your country of residence.

Where required, we rely on legally recognized transfer mechanisms such as Standard Contractual Clauses.

DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Request data portability

  • Opt out of targeted advertising

To exercise your rights, contact:

support@herpergamy.com

We may verify your identity before processing requests.

We will not discriminate against you for exercising your privacy rights.

CHILDREN’S DATA

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us at support@herpergamy.com.

SECURITY

We implement reasonable security measures to protect your information. However, no system can guarantee absolute security.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

CONTACT

If you have questions about this Privacy Policy or your personal information, contact:

support@herpergamy.com